These are the terms of the deal between you and AgentReady. They set out what we provide, what we expect from you, and where each side's responsibility ends. We've kept them short and readable — please actually read them.
These Terms of Service ("Terms") form a binding agreement between you and AgentReady™ ("AgentReady", "we", "us" or "our") covering your access to and use of our website, our AI readiness audit engine, the reports we produce, and any related services (together, the "Service").
By running an audit, requesting a quote, or otherwise using the Service, you accept these Terms. If you're agreeing on behalf of a company or other organisation, you confirm you have the authority to bind it — and "you" then means that organisation. If you don't accept these Terms, don't use the Service.
Our Privacy Policy explains how we handle personal information and forms part of this agreement.
AgentReady is an automated analysis tool. When you submit a domain, our engine requests publicly accessible pages on that site and evaluates the signals that determine whether AI systems can find, understand and confidently recommend the business behind it — structured data, content depth and clarity, trust and authority markers, crawler directives, and technical accessibility.
The output is an AI Readiness Score, a breakdown of how that score was reached, and a prioritised set of recommendations. Paid tiers may add deeper analysis, competitor comparison, a written report, or implementation work — the specifics of any paid engagement are what we set out to you in writing at the time of purchase.
An audit is a diagnostic, not professional advice. It isn't legal, financial, marketing or technical advice tailored to your circumstances, and it doesn't replace judgement from someone who knows your business. Decide what to act on accordingly.
The Service is built for businesses and the people who work on their behalf. To use it, you must be at least 16 years old and legally capable of entering into a binding contract. If you're using AgentReady for an employer or client, you must be authorised to do so.
This is the single most important obligation in these Terms, so we've given it its own section.
Auditing a website you have no relationship with may breach that site's terms of use, and the responsibility for that sits with you, not with us. By submitting a domain you warrant that you hold the necessary rights or permission, and you accept responsibility for any claim arising from a submission that turns out otherwise.
Where a paid tier offers competitor benchmarking, we analyse only publicly available pages using the same read-only method we apply to your own site.
Use the Service lawfully and in good faith. You agree not to:
We may investigate suspected breaches and take whatever action we reasonably think is warranted, including removing content, restricting access, and reporting conduct to the relevant authorities.
The free audit is genuinely free and needs no account. It's subject to rate limits, and we may change what it includes, or withdraw it, at any time.
Paid reports and engagements are purchased through our checkout or under a written quote. What you receive, when you receive it, and what it costs are governed by the description and quote applicable at the point of purchase. Where anything in a signed quote or statement of work conflicts with these Terms, the quote takes precedence for that engagement.
The Service depends on how third-party AI systems, search engines and websites behave, and all of those change. We may modify, add to, or discontinue features over time. Where a change materially reduces something you've already paid for, we'll work with you in good faith on a fair resolution.
Payments are processed by Stripe. We never receive or store your full card details — they go directly to Stripe, and your use of their checkout is also subject to their terms. Prices are shown in Australian dollars unless stated otherwise and are inclusive of GST where GST applies.
Because a report is generated and delivered as soon as you buy it, purchases are generally non-refundable once the report has been produced. That said, we'd rather have a happy customer than a technicality: if the Service failed to deliver, delivered something materially different from what was described, or produced a report that's plainly broken, contact us within 14 days and we'll re-run it, fix it, or refund it.
For engagements delivered in stages, refunds are assessed against work completed at the point of cancellation. Nothing in this section limits any rights or guarantees you have under the Australian Consumer Law, which cannot be excluded.
If a payment fails or is reversed, we may suspend delivery of the associated report or engagement until it's resolved. If you think you've been charged in error, contact us before opening a chargeback — it's almost always faster.
Every audit is produced algorithmically from publicly available data at a single point in time, and it is provided as is. We work hard on the quality of our engine, but we don't warrant that:
AI platforms are opaque, they change without notice, and no one — including us — can guarantee how any of them will treat a given website. Our score reflects our own methodology; it isn't a ranking issued or endorsed by OpenAI, Google, Anthropic, Perplexity or any other provider. Treat the report as informed analysis to weigh against your own knowledge of your business.
| What | Who owns it |
|---|---|
| The platform | AgentReady owns the Service — its code, engine, scoring methodology, design, copy, documentation, and the AgentReady™ name and branding. |
| Your audit results | You do. The report generated for your site is yours to keep, share, publish, quote or hand to your developers without further permission from us. |
| Your content | You do. You keep all rights in your website and anything you submit; you grant us only the limited licence needed to run the audit and deliver your report. |
| Aggregate insights | AgentReady owns de-identified, aggregated statistics derived across many audits. These never identify you or your business. |
You may not copy, resell or white-label the Service itself, or use our branding in a way that suggests endorsement or partnership that doesn't exist. If you publish figures from your report, please attribute them to AgentReady.
The Service crawls websites we don't control and relies on third-party providers for hosting, payments, email delivery and data storage. We're not responsible for the content, availability, accuracy or practices of any third-party website, including a site you submit for analysis, and a link or reference in a report isn't an endorsement.
If a third-party provider suffers an outage, the Service may be degraded or unavailable through no fault of ours.
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory — including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We don't warrant that the Service will be uninterrupted, timely, secure or error-free.
Certain consumer guarantees under the Australian Consumer Law cannot be excluded, restricted or modified, and nothing in these Terms attempts to do so. Where a guarantee applies and our liability can be limited, our liability is limited — at our option — to resupplying the service, or paying the cost of having it resupplied.
To the maximum extent permitted by law, and subject to the section above:
These limits reflect a deliberate allocation of risk between us and are part of the basis on which the Service — including the free tier — is offered at the price it is.
You agree to indemnify and hold AgentReady, its directors, employees and contractors harmless from any claim, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of your use of the Service, your breach of these Terms or of any law, or your submission of a domain you weren't authorised to analyse.
You can stop using the Service at any time. We may suspend or terminate your access — with notice where it's practical, and immediately where it isn't — if you breach these Terms, if your use threatens the security, stability or lawful operation of the platform, or if we're required to by law.
If we terminate your access without cause while you have paid work outstanding, we'll refund the unused portion. Sections covering intellectual property, disclaimers, liability, indemnity and governing law survive termination.
We may update these Terms as the Service and the law evolve. The "last updated" date at the top of this page always reflects the current version. For material changes we'll take reasonable steps to give notice before they take effect — by email or a notice on the site. Continuing to use the Service after that means you accept the updated Terms. Changes don't apply retrospectively to a dispute that arose beforehand.
Questions about these Terms, a billing issue, or anything that feels like it's heading toward a dispute — reach out and we'll deal with it properly.
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